Tuesday, December 17, 2013
10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
How many times have you battled with following ACH Rules requirements versus Regulation E? ACH Rules may necessitate one action, while Regulation E may dictate another. Does a consumer have 60 days from settlement date to return an unauthorized ACH transaction or from their statement date? What does “promptly” mean pertaining to provisional credit? This webinar will help answer frustrating questions while exploring day-to-day payment-processing dilemmas.
This course is eligible for 1.8 AAP credits.
Continuing Education: Attendance verification for CE credits upon request
- Define where/if there are contradictions between Regulation E and the ACH Rules
- Which prevails regarding disclosures, returns processing, notice language, provisional credit, and more
- Appropriate financial institution actions
- TAKE-AWAY TOOLKIT
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is designed for ACH operations and audit/compliance staff.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER