Tuesday, September 23, 2014
9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Both NACHA and Reg E impose many responsibilities and deadlines – but rules are different. The credit union’s liability varies depending on which rule applies and oftentimes both rules will apply. For example, what if the transaction started out as a paper check but was converted to an ACH debit entry? Would NACHA, Reg E, or both apply? To the unwary, the rules may appear to be the same because both sets use a 60-day period for consumer transactions. Unfortunately, the start dates of the 60-day periods are different. There is a “dead zone” where the credit union can’t return an unauthorized ACH through NACHA, but is still liable to reimburse its member under Reg E.
This webinar will explain the NACHA rules regarding the proper return of unauthorized ACHs through the NACHA system and the Reg E rules regarding the proper handling of unauthorized ACHs. It will clarify this complicated, confusing legal area so you will know which rule applies in which situation.
Continuing Education: Attendance verification for CE credits upon request
- Which transactions are covered by NACHA versus Reg E?
- Responsibilities under NACHA and Reg E
- The “dead zone” between NACHA and Reg E
- When Reg E conflicts with NACHA and how to handle the conflict
- TAKE-AWAY TOOLKIT
- Easy-to-follow matrix to determine consumer’s liability under Reg E
- NACHA Operating Rules regarding proper return of unauthorized ACHs
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session will be useful to all deposit operations personnel, account officers, member service representatives, managers, and compliance staff.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER
Spencer Fane Britt & Browne LLP