Available ONLY via Archived Webinar
Archived webinar available Friday, March 14, 2014
Recently-issued guidance by the Consumer Financial Protection Bureau (CFPB) clarifies that reporting suspected financial abuse of older adults to appropriate local, state, or federal agencies does not violate the privacy provisions of the Graham-Leach-Bliley Act. In addition, some states require financial institutions to have education pertaining to elder exploitation (which this session may satisfy).
Your financial institution is in the best position to stop the identity theft and financial exploitation of your senior accountholders. Any senior, regardless of economic status, gender, race, age, or educational background can be the target of financial abuse, so you must know the red flags. Do you have a plan in place to react effectively if this occurs? This session will provide scenarios and resources to use as these situations arise.
This course is eligible for 1.8 AAP credits.
Continuing Education: Attendance verification for CE credits upon request
- Who are the victims?
- Who are the perpetrators?
- Warning signs
- What you can and need to do
- TAKE-AWAY TOOLKIT
- Elder financial exploitation newsletter template
- Useful websites
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is suited for ACH operations, branch personnel, compliance officers, and AAP candidates.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER