Thursday, December 18, 2014
10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Most institutions have a plan for robberies, traditional fraud, and data breaches, but do you have a plan for when a member is victimized? You’re providing multiple means of identification at login and reasonable security through a layered security approach, but how do you ensure the transaction security if your member’s computer is compromised by malware? In spite of the high insurance deductibles that financial institution’s bear, are you prepared to reimburse your members and/or make the tough business decisions when fraudulent transactions occur? Under Reg E, you’re not responsible for the financial losses experienced by your commercial members, but what about the collateral damage such as your reputation, lost business, or litigation costs?
Even with the most robust controls in place, a security incident may still occur. Learn how to make informed decisions at every turn to guide you along a smooth path to recovery – one that leaves you in the best defensible position, with your reputation intact, and has limited impact on business.
Continuing Education: Attendance verification for CE credits upon request
- How does e-banking fraud impact you and your members?
- Real life examples
- Best practices for reducing the risk
- Steps to take when a member is victimized
- TAKE-AWAY TOOLKIT
- E-banking safety checklist
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is designed for all staff with various levels of responsibility and knowledge about e-banking, information security, and risk management.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER