Wednesday, April 9, 2014
9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
How important is that account signature card to the credit union? Believe it or not, that simple card operates as a contract! It spells out who the parties are on the account, plus the rights and liabilities of each. Coupled with the account agreement and disclosures, it makes a contract between the credit union and the accountholders. Use the wrong card for the type of account the owner needs and it can lead to improper account handling, even to the point of going to court. For example, custodial accounts should not be established using your traditional pay-on-death with right-of-survivorship account cards, just as estate and business accounts should not have beneficiaries or pay-on-death provisions. This webinar is designed to answer important questions that arise on minor, business, fiduciary, and consumer accounts.
Continuing Education: Attendance verification for CE credits upon request
- Potential effects of not treating account cards like true contracts
- Help members and joint owners avoid confusion and understand the types of accounts you offer based on your account cards
- Understanding the types of accounts the credit union has available and when special account cards are needed
- The importance of having the card completed properly before the account is opened
- Remedies when account card mistakes are discovered
- TAKE-AWAY TOOLKIT
- Account type guide
- Account agreement checklist
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is designed for membership officers, new accounts representatives, branch managers, tellers, compliance officers, auditors, and anyone responsible for opening, closing, or changing ownership on accounts.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER
Compliance Plus, Inc.