Auditing Social Media: Planning & Risk Control Matrices

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Member PriceNon-Member PriceDescription
$200.00 Archived Webinar + Free CD ROM
$169.00 For CUs Less Than $20M in Assets - Archived Webinar ONLY

Tuesday, September 16, 2014

9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Credit unions’ use of social media continues to skyrocket. Consequently, it is only a matter of time until hackers find creative methods to steal from this environment. Financial institutions increasingly depend on social media to attract, interact with, and retain members. These outlets present methods to promote products and services to your members, monitor reputational risks, and interactively engage potential members. As your credit union expands its social media footprint, exposure to an array of operational, compliance, reputational, and strategic risks also increases. To mitigate these risks, the FFIEC issued guidance in December 2013 related to social media use by banks, savings associations, credit unions, and nonbank institutions. The guidance, “Social Media: Consumer Compliance Risk Management Guidance,” provides a framework to understand and mitigate social media risks. It provides the foundation auditors should use in testing and verifying this environment.

The “M” in the CAMEL rating is partly determined by the quality of your IT examination, and effective auditing is vital for a successful examination. Whether you conduct self-audits or outsource them (as most credit unions do), you are required to test and verify the security controls to protect your social media environment. How do you best do this? How do you select the right auditor that can keep up with new social media attacks and technologies? Is there a social media auditing process that promotes quality and efficiency? What does such an audit policy and program documentation look like? Are there best practices to follow? These questions will be answered in this informative webinar.

Continuing Education: Attendance verification for CE credits upon request


  • FFIEC social media regulation
  • Review and analyze a completed social media risk assessment
  • Efficient social media audit processes
  • Social media audit policy and best practices

    • Sample social media policy
    • Social media best practices cheat sheet
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


Creating a Social Media Policy & Strategy That Everyone Can “Like”
Held on Tuesday, March 4, 2014.
Archive availability has been extended until December 31, 2014.


This informative session is best suited for those responsible for the audit function. It is also very relevant for IT personnel, COOs, CEOs, chief risk officers, chief information officers, chief technology officers, information security officers, chief compliance officers, operations officers, and board members.

Webinar content is subject to copyright and intended for your individual credit union’s use only.


Dr. Kevin StreffDr. Kevin Streff
Secure Banking Solutions

View Shopping CartView Registration Options and Pricing
Member PriceNon-Member PriceDescription
$200.00 Archived Webinar + Free CD ROM
$169.00 For CUs Less Than $20M in Assets - Archived Webinar ONLY